As businesses prepare for a return to work in the coming month, one of the most important questions that every leader must be ready to address is: How do we operate differently to ensure that our people are still engaged, motivated and supported? Beyond questions surrounding how to resume regular operations, we must first consider how we’ll successfully lead our teams through the drastic changes in their work environment.
Every person in your organization has been profoundly impacted on an emotional, mental and financial level over the past few months—therefore, it’s unreasonable to expect that we can continue to communicate, direct and inspire them in the same way that we always have. Leading an individual through change can be challenging in and of itself because, by nature, change is uncomfortable for everyone. The responsibility of a leader to address change within each person on an entire team makes the challenge exponentially more difficult. In order to do this successfully, we must focus our leadership in two key ways: First, by creating an environment in which all members within the organization feel heard. And second, by ensuring that each individual feels inspired to perform at their best. As organizational leaders, we are the captains of our respective ships, and even as we return to work, we’ll be steering our crew through very stormy waters.
Dan Charoenrath, Morton Wealth, Direct of Operations
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